At Tattvam Natural, we strive to provide high-quality natural products and ensure customer satisfaction. If you are not satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
1.1 We accept returns only for damaged, defective, or incorrect products.
1.2 Return requests must be initiated within 3 days of receiving the order.
1.3 The product must be unused, in its original packaging, and with all included accessories.
2. How to Initiate a Return
2.1 To request a return, please contact our support team at [your email] with your order details and images of the product.
2.2 Once your return request is approved, we will provide instructions for returning the product.
2.3 The customer is responsible for return shipping costs unless the return is due to an error on our part.
3. Refund Process
3.1 Refunds will be processed once we receive and inspect the returned product.
3.2 If approved, refunds will be credited to the original payment method within 5-7 business days.
3.3 Shipping charges are non-refundable.
4. Non-Returnable Items
4.1 Products that have been used, tampered with, or not in their original condition are not eligible for return.
4.2 Perishable and customized items cannot be returned or refunded.
5. Order Cancellations
5.1 Orders can be canceled within 12 hours of placement. Once shipped, cancellations are not possible.
5.2 Refunds for canceled orders will be processed within 5-7 business days.
6. Contact Us
For any return or refund inquiries, please reach out to us at: Email: support@tattvamnatural.com
